Section 9 of 12

Settings Reference

A reference for each section in the Settings panel.

Settings is organised into collapsible sections. Click any section header to expand or collapse it. The first section is expanded by default when you load the page. All changes are saved together — click Save settings at the bottom of the page when you are done. Notification settings have a separate Save notification settings button in the Notifications section.

Profile#

The Profile section controls everything displayed on your public restaurant page. See the Profile Setup section of this guide for full details on each field.

Restaurant name
The public-facing name of your restaurant.
Description
Short text shown on your public profile page.
Address
Displayed on your profile and booking confirmations.
Google Maps URL
Used for the 'Get directions' link on confirmations.
Country / City
Determines your restaurant's timezone.
Profile image
Avatar shown in listings and on your profile.
Gallery
Up to 8 photos shown on your profile page.
Menu PDF
Optional downloadable/viewable menu.
Welcome message
Shown at the top of your booking page.
Feature tags
Short labels describing cuisine and atmosphere.
Highlights
Icons with short text for key amenities or features.

Availability#

The Availability section controls which days and times guests can book, capacity, party size limits, and booking durations. See the Schedule & Capacity section for full details.

Open days
Toggle each day of the week on or off for bookings.
Time slots
Start times for each seating on each open day.
Dining capacity
Maximum concurrent guests across all bookings.
Minimum party size
Smallest group that can book online.
Maximum party size
Largest group that can book online.
Booking duration (minutes)
How long each booking holds capacity.
Max days in advance
How far ahead the booking calendar opens.
Cut-off hours
Hours before a slot when online booking closes.

Closures#

Add specific dates when your restaurant will be closed. Closed dates show as unavailable on your booking page regardless of your regular availability settings.

Closure date
The date to block. Add one entry per closed date.
Note
Optional internal note (not shown to guests).
Add closures for bank holidays as soon as you know them — guests will try to book popular holidays weeks in advance.

Notifications#

Control how you receive booking alerts. Changes to this section take effect immediately.

Email notifications
Toggle to receive an email alert for each new booking. Sent to your registered account email.
Telegram notifications
Toggle to receive Telegram messages for each new booking. Requires an active Telegram connection — set up using the Connect Telegram button in this section.

Connecting Telegram

Connecting Telegram delivers instant booking alerts to your phone or a group the moment a reservation is made — no need to keep your dashboard open. Alerts include guest name, party size, time, and any special requests.

  1. In Settings → Notifications, click "Connect Telegram".
  2. Choose "Personal chat" to receive alerts directly in Telegram, or "Group chat" to notify a group you manage. If using a group, make sure it already exists in Telegram before continuing.
  3. Telegram opens automatically. For personal chat, tap Start with the Buqq bot. For group chat, select the group you want to add the bot to.
  4. Return to Settings — your Telegram connection should now show as active.
  5. Click "Send test alert" to confirm you receive a test message.
Telegram alerts are sent for both online and manual bookings. If repeated delivery failures occur (e.g. you blocked the bot or removed it from a group), Buqq automatically disconnects the integration to prevent alert queue build-up.

Disconnecting Telegram

Click Disconnect in the Notifications section to remove the Telegram connection. Your dashboard continues to work normally and email alerts are unaffected.

Cancellation policy#

Your cancellation policy is shown on the booking page before the guest submits, and is included in their confirmation email. Use it to set expectations about last-minute cancellations.

Cancellation policy text
Free text displayed to guests on the booking page and in confirmation emails. Plain text only. Leave blank to show no cancellation policy.

Arrival notes

Arrival notes appear in the booking confirmation email sent to guests. Use them to give practical directions (e.g. "Enter via the side door on Green Street") or instructions (e.g. "Please contact us if your party size changes").

Slug editing#

Your URL slug is the unique identifier in your booking URL:
buqq.online/booking/your-slug

You can change your slug in Settings → Slug. As you type, Buqq checks in real time whether the slug is available. Valid slugs use only lowercase letters, numbers, and hyphens.

Changing your slug immediately breaks any previously shared links. Update your website, social media profiles, and Google Business listing after any slug change.