Telegram booking
Included with Pro and Enterprise

Let guests book your restaurant without leaving Telegram.

Share one link or QR code. Guests open it in Telegram, pick a date, time and seating section, and book. They do it in their own language, and nobody has to call you or wait for a reply.

For your guests

A booking page that opens inside the chat.

Guests tap Book a table and a short booking page opens right in Telegram. It uses the same live availability and the same rules as your website, so a table is never offered that you cannot give.

  • Two quick steps
    Choose the date, party size, seating section and time, then confirm the details. That is all.
  • The same rules as your website
    Seating sections, party size limits, blocked dates and your cancellation policy all apply. Times show in your restaurant's own local time.
  • In the guest's own language
    The bot and the booking page follow the language the guest already uses in Telegram. If we do not have it yet, they see English.
Fewer fake bookings

Every booking comes with a real phone number.

Guests share their Telegram phone number with one tap. Telegram confirms it belongs to them, so you are not left with typed numbers that nobody answers.

  • One tap, nothing to type
    The number comes straight from the guest's Telegram account. They cannot book with a number that is not theirs.
  • A Verified by Telegram mark
    Bookings made this way carry the mark next to the phone number in your dashboard, so your team can see at a glance that the number is checked.
  • Protection from abuse
    Buqq limits how often one person can book, and Buqq can block a Telegram account or phone number that misuses the service.
After the booking

Confirmation, changes and cancellations all in the chat.

The guest gets their confirmation in Telegram the moment they book. Later they can open My bookings to see what is coming up, then change or cancel with a tap.

  • Instant confirmation
    A message with the date, time, party size and reference code arrives straight away.
  • My bookings
    Guests see their upcoming bookings in one place, with Change and Cancel buttons on each.
  • Optional email too
    If a guest adds an email address, they also get the normal confirmation email with change and cancel links.
For your team

Share a link, and bookings arrive in the dashboard you already use.

Find your link and QR code on the Integrations page. Put the link in your Instagram bio, your Facebook page or a message, or print the QR code for the door and the table. Every booking appears in your normal dashboard, marked Buqq Concierge.

  • One link and one QR code
    Copy the link or download the QR code as a PNG or SVG. The link never changes, even if you rename your restaurant page, so printed codes keep working.
  • Bookings in the same place as the rest
    Concierge bookings sit alongside website, manual and phone bookings, filtered by source whenever you need to.
  • Welcome card with your details
    Guests who open your link see your name, area, today's opening hours and phone number, plus buttons for opening hours and location.
Why Telegram

Meet guests where they already chat.

No app to install
Guests already have Telegram. There is nothing new to download or sign up for.
Quick to book
A few taps in a chat guests already have open. No forms to fill in from scratch.
Fewer calls for your staff
Guests check hours, find you on the map and book without ringing the restaurant.
Works with your alerts
Your staff channel alerts from Telegram notifications work with Concierge bookings like any other.
One booking system
Availability, sections and limits are the same as your website, so nothing gets double booked.
Pro and Enterprise
Included with these plans. No extra fee per booking.
FAQ

Questions, answered.

Upgrade to Pro or Enterprise, then open Integrations in your dashboard. Copy your Buqq Concierge link or download the QR code and share it. Guests who open it book with you inside Telegram, and the bookings appear in your normal dashboard.

Ready to take bookings in Telegram?

Buqq Concierge is included with Pro and Enterprise plans.

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